Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online card game platform. By using the Game, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Game.

Information We Collect

Personal Information You Provide

• Account Information: Username, email address, password (encrypted), date of birth
• Communication Data: Messages sent through in-game chat, support tickets, feedback
• Payment Information: Billing details for in-game purchases (processed securely through third-party payment processors)
• Contact Information: Email address for newsletters, updates, and customer support

Information Automatically Collected

• Game Data Game statistics, match history, achievements, progress, card collections
• Device Information: Device type, operating system, browser type and version, IP address
• Usage Data: Time spent playing, features used, click patterns, session duration
• Technical Data: Error logs, crash reports, performanc metrics
• Location Data: General geographic location based on IP address (country/region level)

How We Use Your Information

Primary Uses

• Game Operation: Provide and maintain game functionality, matchmaking, leaderboards
• Account Management: Create and manage your account, authenticate users
• Customer Support: Respond to inquiries, troubleshoot issues, provide assistance
• Game Improvement: Analyze usage patterns to enhance gameplay and fix bugs
• Communication: Send game updates, announcements, and important notices

Secondary Uses

• Personalization: Customize game experience, recommend content, tailor advertisements
• Analytics: Generate statistics about game usage and player behavior
• Security: Detect fraud, prevent cheating, enforce terms of use
• Legal Compliance: Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We May Share Information With:

Other Players

• Public profile information (username, avatar, achievements)
• Game statistics and leaderboard rankings
• In-game chat messages (visible to other players in the same game)

Legal Requirements

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Investigate violations of our Terms of Use

Data Security

Security Measures

• Encryption: All data transmission is encrypted using SSL/TLS
• Password Protection: User passwords are hashed and salted
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard cloud security practices

Data Breach Response

In the event of a data breach, we will:

• Investigate and contain the breach immediately
• Notify affected users within 72 hours when required by law
• Provide details about what information was involved
• Offer guidance on protective steps users can take

Data Retention

How Long We Keep Your Data

• Account Data: Until you delete your account or request deletion
• Game Data: Up to 3 years after account deletion for fraud prevention
• Communication Records: Up to 2 years for customer support purposes
• Analytics Data: Aggregated data may be retained indefinitely
• Legal Requirements: Some data may be retained longer if required by law

Data Deletion

When you delete your account:

• Personal information is removed within 30 days
• Some data may be retained in anonymized form for analytics
• Backup systems may retain data for up to 90 days
• Legal or security-related data may be retained longer as required

Your Privacy Rights

How to Exercise Your Rights

• Log into your account settings to update most information
• Contact us at royalravenadmin@gmail.com for data requests
• Use the unsubscribe link in marketing emails
• Submit a support ticket for account deletion requests

Regional Rights (GDPR, CCPA, etc.)

If you are located in the European Union, California, or other regions with specific privacy laws, you may have additional rights including:

• Right to rectification and erasure
• Right to restrict processing
• Right to object to processing
• Right to lodge complaints with supervisory authorities

Children's Privacy

International Data Transfers

Cross-Border Processing

• Your information may be processed in countries other than your own
• We use appropriate safeguards for international transfers
• Data is transferred only to countries with adequate protection laws
• We comply with relevant international data transfer frameworks

Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for basic game functionality
• Performance Cookies: Help us understand how you use the Game
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant advertisements

Managing Cookies

• You can control cookies through your browser settings
• Disabling certain cookies may affect game functionality
• We provide cookie preference settings in your account
• Third-party cookies are governed by their respective privacy policies

Third-Party Services

External Links

• The Game may contain links to third-party websites
• We are not responsible for the privacy practices of external sites
• We encourage you to read the privacy policies of any linked sites

Updates to This Privacy Policy

Policy Changes

• We may update this Privacy Policy from time to time
• Changes will be posted on this page with a new effective date
• Significant changes will be communicated via email or in-game notification
• Continued use of the Game after changes constitutes acceptance

Notification of Changes

• Email notification for material changes
• In-game announcements for important updates
• Privacy Policy version history available upon request